What We Build

Services Built for
DTC Subscription Brands

Every service we offer comes from 10 years of real DTC experience — not theory. We've built and maintained these systems in production, at scale, for real subscription brands.

01

AI Call Center Setup

We build full inbound and outbound AI voice systems powered by VAPI and GPT-4.1. Your customers call in, get handled by AI — support, sales, subscription management, order status, returns, and more. No agents needed for 80%+ of calls.

We've built systems handling 10,000+ calls per month with full Konnektive CRM integration, real-time data lookup, and escalation to human agents when needed.

VAPIGPT-4.1InboundOutboundKonnektiveDialTower
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What's Included

  • Multi-assistant VAPI squad setup (up to 10 assistants)
  • Main triage, support menu, subscription, order status
  • Returns & refunds, card update, product questions
  • Sales assistants (new + returning customers)
  • Full Konnektive / CheckoutChamp CRM integration
  • Customer data auto-lookup on every call
  • DialTower / SIP trunk setup for caller ID
  • Gorgias ticket creation for escalations
  • Call recording, transcripts, and dashboard
  • Prompt engineering and ongoing optimization

Investment

Setup Fee$3,000 – $6,000
Monthly Retainer$800 – $2,000/mo
Timeline2 – 4 weeks
02

Decline Recovery System

Automated AI outbound calling for failed subscription payments. The system detects declines in your CRM, queues customers automatically, and calls them at the right time — handling insufficient funds, expired cards, fraud declines, and partial payments.

Industry average decline rate is 10–15% of all subscription charges. If you're doing $200k/month in subscriptions, you're losing $20k–$30k every month. Our system recovers a significant portion of that automatically.

Outbound AIVAPIKonnektivePHP BackendTCPA Compliant
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What's Included

  • Outbound VAPI assistant squad (5 assistants by decline type)
  • General decline, fraud, insufficient funds, partials, new order
  • Automated queue from Konnektive / CheckoutChamp
  • Smart dialing schedule (timezone-aware, TCPA compliant)
  • DNC list management and suppression
  • Call attempt tracking (max attempts per customer)
  • Voicemail detection and message delivery
  • CRM auto-update on successful recovery
  • Real-time reporting dashboard
  • Call review page with audio and transcripts

Investment

Setup Fee$2,500 – $5,000
Monthly Retainer$500 – $1,500/mo
Timeline2 – 3 weeks
03

Konnektive & CheckoutChamp Integration

Deep CRM expertise built over 10 years and 100+ offers. We handle everything from initial setup to complex custom integrations — subscription flows, billing logic, webhook processing, API integrations, and custom PHP backend development.

Whether you're launching a new offer, migrating from another CRM, or fixing broken integrations — we've seen every edge case and know exactly how to handle it.

KonnektiveCheckoutChampSticky.ioPHPMySQLWebhooks
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What's Included

  • CRM account setup and configuration
  • Offer and product setup (subscriptions, one-time, bundles)
  • Billing retry logic and decline handling
  • Webhook setup and processing
  • Custom API integrations (any third-party tool)
  • Customer portal development
  • Subscription management flows (pause, cancel, swap)
  • Payment gateway integration and testing
  • Reporting and data exports
  • Bug fixing and ongoing maintenance

Investment

Hourly Rate$50 – $80/hr
Monthly Retainer$1,500 – $4,000/mo
Project Basis$1,500 – $8,000
04

Subscription Retention System

Stop losing subscribers to cancellations and churn. We build AI-powered retention flows that intercept cancel requests, offer alternatives (pause, discount, product swap), and handle winback campaigns for churned customers.

Every cancel attempt becomes an opportunity to save the subscription. The AI handles it automatically — no human needed, no missed saves.

Cancel DeflectionWinbackAI VoiceAutomation
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What's Included

  • Cancel deflection AI assistant
  • Pause offer flow (instead of cancelling)
  • Discount offer flow (last resort save)
  • Product swap offer (different SKU)
  • Winback outbound campaign (30/60/90 day)
  • Proactive card expiry calling
  • CRM integration for real-time status
  • Churn reporting and save rate tracking

Investment

Setup Fee$2,000 – $4,000
Monthly Retainer$500 – $1,200/mo
Timeline2 – 3 weeks
05

Tracking & Analytics Setup

Accurate attribution from click to subscription. We build full funnel tracking using GTM, GA4, Meta CAPI, Google Ads, and Everflow — server-side and client-side — so your media buyers have the data they need to scale profitably.

GTMGA4Meta CAPIGoogle AdsEverflowServer-Side
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What's Included

  • GTM container setup and event tracking
  • GA4 full configuration and goals
  • Meta Pixel + Conversions API (CAPI) setup
  • Google Ads conversion tracking
  • Everflow affiliate tracking integration
  • Server-side GTM setup
  • Checkout event tracking (initiate, purchase, upsell)
  • Attribution testing and validation

Investment

Setup Fee$1,500 – $3,000
Timeline1 – 2 weeks
06

Checkout & Funnel Development

CheckoutChamp and Shopify checkout builds, upsell and downsell flows, order bumps, A/B testing setup, payment gateway integrations, and custom customer portals for subscription management.

CheckoutChampShopifyUpsellsPortalsPHP
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What's Included

  • CheckoutChamp checkout page development
  • Upsell and downsell page builds
  • Order bump setup and testing
  • Payment gateway integration (NMI, Stripe, etc.)
  • 3DS authentication integration
  • Customer subscription portal
  • Shopify store setup and integration
  • Mobile optimization and speed improvements

Investment

Project Fee$1,500 – $6,000
Timeline1 – 3 weeks
FAQ

Common Questions

Do you work with brands outside the US? ▼
Yes. We work with DTC brands worldwide. Our systems are timezone-aware and handle international subscribers. Most of our clients are US-based but we have experience with UK, Canadian, and Australian markets too.
How long does it take to get an AI call center live? ▼
Typically 2–4 weeks for a full system. Simpler setups (3–5 assistants) can be live in 1–2 weeks. Timeline depends on CRM complexity and how many assistants and integrations are needed.
Do I need to change my CRM to work with you? ▼
No. We integrate with your existing CRM — Konnektive, CheckoutChamp, or Sticky.io. You keep your current setup and we build on top of it.
What happens if the AI can't handle a call? ▼
We build escalation flows into every system. If the AI can't resolve a call, it transfers to a human agent, creates a Gorgias support ticket, or sends the caller a callback — whichever your team prefers.
Do you offer ongoing support after launch? ▼
Yes. All our systems come with ongoing retainer options. We monitor call logs, tune prompts, fix issues, and continuously improve performance. We don't build and disappear.
What's the minimum budget to get started? ▼
It depends on what you need. A focused decline recovery system starts around $2,500 setup. A full inbound + outbound AI call center starts around $5,000 setup. We can discuss what makes sense for your current scale.
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Not Sure Which Service You Need?

Tell us about your situation and we'll recommend exactly what to build first based on your current setup and biggest revenue leak.

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